Refund Policy

TrafficGuardian Refund Policy

At TrafficGuardian, a service under the TrafficGuardian.org network, we strive to deliver exceptional performance, reliability, and protection for every client. This Refund Policy outlines the conditions under which refunds are approved or denied for subscriptions or services purchased from us.

1. Refund Policy

All payments made to TrafficGuardian are final and non-refundable. We do not offer refunds, credits, or partial reimbursements for any subscription, service usage, downtime, feature limitations, or dissatisfaction.

• Refunds are issued only in cases of duplicate payments made accidentally for the same subscription and billing period.

• Requests related to duplicate charges must be reported within 7 days of the transaction date.

• No refunds will be granted for unused time, canceled subscriptions, failed campaigns, service interruptions, or account termination.

2. Non-Refundable Situations

• Renewal payments are non-refundable once processed.

• No refunds for partial billing periods or unused service time.

• No refunds if account suspension or termination results from a violation of our Terms of Use.

• Payments made through resellers or third-party marketplaces must follow their respective refund policies.

3. How to Request a Refund

To submit a refund request, contact our billing department using the details below:

• Email: [email protected]

• Subject Line: Refund Request – TrafficGuardian

Please include your account email, payment ID, and reason for the refund. Our team will review your case and respond within 3–5 business days.

4. Approved Refunds

Once approved, refunds are processed back to the original payment method. Processing times may vary depending on your payment provider but typically take between 5 to 10 business days.

5. Contact Us

For any questions about our refund policy, contact us directly:

• Email: [email protected]
• Support: [email protected]
• Address: TrafficGuardian Ltd., 45 Digital Avenue, London, UK